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FEMA warns wildfire survivors to beware of fraud
LAKE COUNTY, Calif. – As Lake County residents work to recover from the wildfires, the Federal Emergency Management Agency, or FEMA, is warning of another danger: Fraudulent building contractors and other scam artists who often appear in communities recovering from a disaster.
Here are a few common post-disaster fraud practices:
• Fraudulent phone calls or visits: Be wary of individuals claiming to be from FEMA without proper FEMA photo identification asking for survivor information.
Survivors will be asked to provide their Social Security number and banking information only when registering for FEMA assistance.
• Fake offers of federal aid: Another con is the phone or in-person solicitor who promises to speed up the insurance, disaster assistance or building-permit process. Then there are scam artists who promise a disaster grant and ask for large cash deposits or advance payments in full.
Survivors should know: Federal workers do not solicit or accept money. FEMA and SBA staffers will never charge applicants for disaster assistance, inspections or help filling out applications. If in doubt, survivors should not give out information.
• Phony housing inspectors: If home damage is visible from the street, an owner/applicant may be especially vulnerable to a phony housing inspector who claims to represent FEMA or the U.S. Small Business Administration (SBA).
An applicant should ALWAYS:
• Ask to see the inspector’s identification badge. A FEMA or SBA shirt or jacket is not proof of someone’s affiliation with the government. All federal employees and contractors carry official photo identification.
• Do not give bank account numbers to an inspector claiming to be affiliated with the federal government. FEMA inspectors never require banking information.
It is important to note that FEMA housing inspectors verify damage, but do not hire or endorse specific contractors to fix homes or recommend repairs. They do not determine your eligibility for assistance.
• Fraudulent building contractors: Disasters can also bring out fraudulent contractors who visit an applicant’s home offering to begin work immediately.
When hiring a contractor:
• Use licensed local contractors backed by reliable references, get a written estimate from at least three contractors, including the cost of labor and materials and read the fine print.
• Insist that contractors carry general liability insurance and workers’ compensation. If he or she is not insured, you may be liable for accidents that occur on your property.
The Contractors State License Board (CSLB) provides guidance on verifying contractor’s licenses, investigates complaints, and supplies information about hiring a licensed contractor.
For more information, contact CSLB Disaster Hotline 1-800-962-1125, or the automated phone response system 1-800-321 CSLB (2752). License can be checked on-line at www.cslb.ca.gov .
If you suspect someone is perpetrating fraud, call the FEMA Disaster Fraud Hotline at 1-866-720-5721 or your local police department.